Help Desk for Parents and Students
Dear Students and Parents,
‘Student Help Desk’ is located at the Office of Student Affairs room number 112. Students and parents can approach this office during working hours with their concerns and suggestions.
The Procedure
a. Current and former KIMEP students as well as their parents can use the service.
b. The ‘Help Desk’ assists students in finding offices and people who can resolve students’ problems or answer their questions.
c. Students and their parents can submit a suggestion or a concern in writing at the ‘Help Desk’.
d. The ‘Help Desk’ will only deal with issues and concerns related to the services and facilities at KIMEP.
e. We would need credible documentary evidence from you about a violation/mistake on the part of KIMEP and when did it happen?
f. Anonymous requests will not be entertained.
The Process
Once a written concern is lodged with the ‘Help Desk’, the Dean or the Director of SA will check the paperwork only then it will be sent to the concerned person, unit or a department for their comments or with a request for an appropriate action.
The SA will keep students informed about the status of their or complaints.
Thanks
Yours
Shiraz Paracha
Dean of Student Affairs
